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Your online orders
Payment, prices & currencies
Buying a jewel remotely requires security and flexibility. WHITE bIRD provides you with reliable and secure methods of payment.
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Delivery
In some cases your delivery can be offered. The following recap chart displays our shipping conditions depending on the country of shipping, the amount of your order and the delivery time requested. If your country is not listed, please do not hesitate to contact us. We make our best efforts to prepare and ship your order quickly. Please be assured that our shipments are tracked and insured by us.
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Returns and exchanges
The online purchase of a jewel can be tricky and if it does not suit you fully, we offer simple solutions for the return or exchange of our pieces.
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Repairs
Our jewels are precious and delicate and prefer to be treated gently. In case of little or big scratches, do not panic: the fairy fingers of the artisans of our workshops can heal (almost) all the injuries of your jewels.
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Contact us

We are available

Personalized advice

Please feel free to be in touch with our team for technical clarifications, additional pictures or any questions you may have about our jewels.

By phone

+33 (0) 1 42 60 52 39

Monday thru Friday 10am - 7pm

Email me when available

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