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Secured Delivery

Your order will be shipped via renowned companies like FEDEX or the FRENCH POST. We personally track and insure each shipment and will provide you with a tracking number. In some cases your delivery can be offered. The following recap chart displays our shipping conditions depending on the country of shipping, the amount of your order and the delivery time requested. If your country is not listed, please do not hesitate to contact us. We make our best efforts to prepare and ship your order quickly.

EXTRAORDINARY MEASURES - CORONAVIRUS :

Our shipments are handled with all the precautions required in view of the current health crisis. Only one person prepares the parcels and makes sure that each component of your package is disinfected. To take zero risks, please be vigilant on your side as well when you receive your order. 

From now on orders will be gathered and shipped once a week. These new temporary conditions have been put into place in order to protect the safety and health of our team, our couriers and our customers, all the while doing our very best to continue providing you with reliable and efficient services.

NEW DELIVERY CONDITIONS FROM MARCH 16TH 2020 

Colissimo deliveries (to France and Europe) are currently unavailable.

Delivery within Paris and adjacents cities : Free with a courrier

Delivery to France : 20€ with Fedex (free over 200€ of purchase)

Delivery to Europe : 25€ with Fedex Standard (free over 200€ of purchase)
45€ with Fedex Priority (free over 500€ of purchase)

Delivery to USA / Canada : 55€ with Fedex Standard (free over 500€ of purchase)
65€ with Fedex Priority (free over 800€ of purchase)

These delivery conditions will be updated when necessary, in line with future governmental decisions, and according to the evolution of the crisis.

Thank you for your trust and your understanding.

In-store Pickup

All orders can be picked up at our stores as soon as the payment has been approved, on the same day or on the following day. Please indicate in the comment section, in which of our stores you want to pick up your order.

Delivery within Europe

Zone 1 : Austria, Belgium, Denmark, Finland, Germany, Great Britain, Greece, Ireland, Luxembourg, Portugal, Sweden, The Netherlands.

Zone 2 : Bulgaria, Cyprus, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia.

Delivery to France

We ship via Colissimo to France when the total amount of your order does not exceed 1500€. We use Fedex when the amount requests it or if you wish to receive your order faster. 

Paris deliveries will be handled by courrier.

Insurance

All of our deliveries are insured no matter the transport company or the value of the order.

Delivery tracking

We personally track all of our shipments. Additionally, we will provide you with a tracking number for your parcel as soon as it leaves the store, allowing you to track it yourself at any time.

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Contact us

We are available

Personalized advice

Please feel free to be in touch with our team for technical clarifications, additional pictures or any questions you may have about our jewels.

By phone

+33 (0) 1 42 60 52 39

Monday thru Friday 10am - 7pm

Email me when available

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