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Repairs

Our jewels are precious and delicate and prefer to be treated gently. In case of little or big scratches, do not panic: the fairy fingers of the artisans of our workshops can heal (almost) all the injuries of your jewels.

We can easily repair any of your jewelry purchased from our boutiques or on our website. To do this, simply drop them off in person at one of our locations. For remote mailing, first contact our customer service department at contact@whitebirdjewellery.com or by phone at +33 (0) 1 42 60 52 39.

Once the jewelry has been received, we will evaluate the work to be done and send you a quote.

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We are available

Shipping

  • Delivery by Fedex Priority in 1-2 business days
  • Returns and exchanges within 14 days from reception
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Shipping

  • Delivery by Fedex Priority , in 1-2 business days
  • US Import duties included
  • Returns or exchanges within 28 days from reception
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Shipping

  • Delivery by DHL Express 25€ (free over 800€), in 1-2 business days
  • UK VAT prepaid
  • Return or exchange within 14 days from reception
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Shipping

  • DHL Express delivery, in 1-2 business days
  • Return and exchanges within 14 days from reception
More information

Personalized advice

Please feel free to be in touch with our team for technical clarifications, additional pictures or any questions you may have about our jewels.

By phone

+33 (0) 1 42 60 52 39

Monday thru Friday 10am - 7pm

Email me when available

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