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Pre-order service

Because we understand the frustration when the piece you love isn’t available anymore, we have put in place a PRE-ORDER system.

About the service

To improve our services, we have decided to launch our PRE-ORDER service for our bestsellers and those of the designers with whom we work.

This way, you are sure to get the jewel of your dream made to order just for you with a simple additional delay. In a time where one can get anything, anytime, instantly, waiting for a jewel, specially made for you, is true luxury indeed.

If the jewel you want to order is not currently available, we allow you to pre-order it. Payment in full is required and lead time will vary from 3 to 8 weeks. The lead time is visible on the product sheet.

You will receive an e-mail once we receive your order so as to confirm your delivery address.

Please note that if you purchase additional jewelry with your pre-order, which are already available to ship, we will offer to send your full order upon reception of your pre-ordered pieces. This way we limit the emissions related to our shipments.

Pre-ordered items cannot be returned or refunded. 

For more information check our return policy.

Do not hesitate to contact us should you have any questions.

contact@whitebirdjewellery.com

+33 (0)1 42 60 52 39

See also
Your personal shopper
Choosing a jewel, for oneself or for a loved one, is always a delicate and personal process.
Read more

Send a message

Contact us

We are available

Shipping

  • Delivery by Fedex Priority in 1-2 business days
  • Returns and exchanges within 14 days from reception
More information

Shipping

  • Delivery by Fedex Priority , in 1-2 business days
  • US Import duties included
  • Returns or exchanges within 28 days from reception
More information

Shipping

  • Delivery by DHL Express 25€ (free over 800€), in 1-2 business days
  • UK VAT prepaid
  • Return or exchange within 14 days from reception
More information

Shipping

  • DHL Express delivery, in 1-2 business days
  • Return and exchanges within 14 days from reception
More information

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Personalized advice

Please feel free to be in touch with our team for technical clarifications, additional pictures or any questions you may have about our jewels.

By phone

+33 (0) 1 42 60 52 39

Monday thru Friday 10am - 7pm

By email

contact@whitebirdjewellery.com

Email me when available

This jewel is out of stock : the workshops are working hard to bring it back. Sign-up to stay informed.